Yes, we ship all over the world & its FREE ! We want customers all over the world to be able to enjoy our amazing products.
UK Mainland : 3-5 Working Days
International Orders : 7-14 Working Days
Delivery details will be provided in your confirmation email as soon as your order has been processed and dispatched.
We use all major carriers including DHL, UPS, TNT, DPD and local courier trusted partners. Within UK Mainland tracking updates are provided by SMS Text Message / Email. Tracking updates for International orders are provided by email.
All BEBYLUX Seats are designed to be universally compatible.
// THE ONÉ by BEBYLUX can be secured rear ward facing:
- BELT FIXED : From Newborn to 9kg
- ISOFIX Secure : From Newborn to 13kg iSize safe.
// ICON by BEBYLUX + BEBYLUX ADVANCE can be secured forward facing:
- ISOFIX Secure : integrated isofix base ( no additional items needed )
- BELT FIXED : suitable for isofix + non isofix cars
- TOP TETHER : anchor the car seat to the top tether point in your car. Please refer to your car's owner manual to locate the top tether points in your car.
THE ONÉ by BEBYLUX is compatible + safety tested with all major pram brands. These include:
We have created many bespoke items for our extended list of VIP cliental. Please contact email@example.com for any bespoke customisation queries. Please note all bespoke orders are non-refundable.
Please read our return policy carefully to ensure you can proceed with your request as quick as possible.
All returns should be sent back to us in their original packaging provided.
You have 14 days from receipt of order to request your returns number. You will receive your returns number by email. Unsuitable items must then be returned within 14 days of receiving your returns number.
The item(s) should be returned unused and in perfect condition, with all BEBYLUX tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer (Customer will be responsible to arrange collection of item/s themselves in this instance).
Before your order leaves our warehouse, it is fully checked and controlled by our quality control team. If you receive an item which is damaged, please contact Customer Care on the day you take receipt of your order by emailing firstname.lastname@example.org.
Where provided, any packaging such as authenticity cards, dust bags and leather tags should be included in your return.
If your item is faulty (i.e. received damaged or manufacturing fault), we can offer alternatives such as repair or exchanges. For more information, please contact our Customer Care team.
All successfully returned items will be credited to the original payment method. The original shipping charges will not be refunded. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. If you have any queries, or wish to discuss the returns procedure in further detail, please do not hesitate to contact Customer Care on email@example.com